star777Privacy Policy

This page describes what we collect when you use star777 and how we keep that data protected. Our platform operates across Android app and iOS browser for players in supported jurisdictions. We collect personal information—such as email, phone number, government-issued ID, and payment details—solely to verify your account, process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet), and prevent fraud.

We at star777 take data security seriously. All information is transmitted over SSL encryption, stored in segregated databases, and accessible only to our operations team on a need-to-know basis. This policy applies to all users accessing star777 from Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and other supported regions. We update this policy periodically to reflect changes in our services; the date of last update appears at the bottom of this page.

By registering on star777, you consent to the data practices described below. If you do not agree, do not create an account.

What data we collect and how we use it

Account registration and identity information

We collect your phone number or email address at registration. Before your first withdrawal, we require Know-Your-Customer (KYC) verification: you must upload a clear photograph of your government-issued ID (KTP, KITAS, passport, or driving licence) and proof of address (utility bill, rental agreement, or bank statement dated within 90 days). We store these documents in a compliance database separate from our gaming servers, encrypted at rest, and accessible only to our verification team. We retain KYC documents for seven years to comply with anti-money-laundering obligations in supported jurisdictions.

Payment and financial data

We collect payment method details when you deposit. If you top up via DANA, e-wallet, mobile banking, local payment, or online payment, we receive your wallet identifier and transaction receipt but never see your wallet password or PIN. For bank transfers via e-wallet, mobile banking, local payment, or online payment virtual accounts, we collect your bank account reference number (not your personal account number). We also log deposit amounts, timestamps, and withdrawal requests. Payment data is encrypted separately from your gaming account and processed only by our payment team and authorized third-party payment processors.

Account activity and game data

We log all activity on your star777 account: login timestamps, IP addresses, bets placed, game rounds, withdrawals, and balance changes. This data helps us detect unauthorized access, prevent fraud, and respond to disputes. If you claim a game result was incorrect or a withdrawal did not arrive, we review these logs to investigate. We also use activity logs to identify irregular betting patterns (such as unusually large stakes or rapid account-draining bets) and flag suspicious accounts for manual review to protect both players and our platform.

Third-party processors

We share payment data with payment processors who handle e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and bank-transfer routing. These processors are bound by strict data-sharing agreements and use data solely to complete deposits and withdrawals. We also use encrypted email services to send account notifications (login alerts, withdrawal confirmations) and customer-support responses. We do not sell or lease personal data to third parties for marketing.

Cookies and tracking

We use cookies to remember your login session and prevent you from re-entering credentials on every page load. Session cookies expire after subject to verification of inactivity. We also use analytics cookies (via a privacy-focused service that does not track individuals across websites) to measure page-load times and identify technical issues. You can disable cookies in your browser settings, but this may break account login functionality. We do not use targeted advertising cookies; we run no behavioral advertising campaigns.

Your privacy rights and contact

We at star777 respect your privacy rights under applicable data-protection laws. You may request access to your personal data, ask us to correct inaccuracies, or request deletion of data no longer needed for account operation—subject to legal retention obligations. KYC documents must be retained for seven years for anti-money-laundering compliance, so we cannot delete your ID immediately upon request; however, we can redact sensitive fields after account closure. To exercise these rights, contact us at the email address below with your account ID and a clear description of your request. We respond within 14 days.

If you believe your account has been compromised, contact support immediately. We can freeze your account, reset your password, and review transaction history within 2 hours. If you are located in Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta and believe we have mishandled your data, you may file a complaint with your local data-protection authority.

Data subject rights

Access, correction, deletion, and portability of personal data (subject to legal retention requirements)

Contact us

Email: [email protected] | Support portal: available 24/7 in account settings

Data processing location

Our servers are located in multiple jurisdictions; data may be transferred outside Indonesia for backup and compliance purposes

Policy updates

We may update this policy; continued use of star777 constitutes acceptance of changes

Last updated: February 2025. If you have questions about our data practices, contact support via the star777 app or email [email protected]. Our team responds in 24 to 48 hours.

Our commitment to transparency and security

We at star777 believe that clear, honest data practices build player trust. We do not use dark patterns to hide data collection, nor do we claim to anonymize data that we can still identify you from. All data we hold is necessary for account verification, payment processing, fraud prevention, or legal compliance. If we discover a data breach—a scenario we work hard to prevent through regular security audits and penetration testing—we notify affected users within 72 hours and provide guidance on account protection steps.

Your password is hashed using industry-standard encryption; we never store or view your plain-text password. Two-factor authentication via SMS adds an extra security layer. If you lose access to your registered phone number, contact support and we can verify your identity via your government ID to regain account control. Throughout your star777 journey—whether depositing via QRIS, withdrawing to e-wallet, or playing during holidays like Idul Fitri—your data remains encrypted and segregated from other players' information.

This privacy policy is part of our broader commitment to account security and transparent operations. For account-specific questions (forgotten password, suspicious login, slow withdrawal), visit our support portal in the app. For privacy or data concerns, email [email protected] and reference your account ID so we can respond promptly and thoroughly.